Good morning Claire

I trust you are well. First of all I must apologise - I have just realised that the email I sent last week has not been delivered.

We received your card and the service booklet and were touched by your kind and thoughtful gesture. The day passed in a blur so it is wonderful to be able to read through the words of the service again.  The book provides a keepsake to treasure as it encapsulates the warm and personal tribute that we wanted for Dad and your help to that end is greatly appreciated.  

With kindest regards